Birth of the Chaordic Age: VISA and the Rise of Chaordic Organization (Brand NEW) [B0215]

1999 HCDJ 1st Edition; Brand NEW. Written by its founder and CEO Emeritus (and recent Olympia resident), the inside story of VISA International and the "chaordic" organization that has made it the largest and one of the most innovative businesses in the world. Dee Hock attests that traditional organizational forms can no longer work because they have become too complex. He advocates a new organizational form that he calls 'chaordic' - simultaneously chaotic and orderly. He credits the worldwide success of VISA with its chaordic structure -- it is owned by its member banks which both compete with each other for customers and must cooperate by honoring one another's transactions across borders and currencies. The book shows how these same chaordic concepts are now being put into practice in a broad range of business, social, community, and government organizations.

From Amazon/GoodReads reviews: "Wow! Dee puts to words what's been floating in my brain for decades. To boot, he brought his approach to organizing efforts to one of the most significant value exchange networks ever created by man; the VISA network. What an awesome story about personal worth, values, technology appropriately applied, work ethic, desire, passion, effort, collaboration, humility, ego, power, abuse, and the complexity of human beings in a business context. One of the most important books I've ever read."; "Dee Hock is a true visionary for a livable future. And from such an unexpected industry: credit cards! I admire how he marches to the beat of his own drum. He's a truly inspiring leader. Reading this book is like reading a brilliant philosopher who just happens to be on the finance industry. He taps into the most fundamental questions of life, humanity, community, and leadership."