2009 - PB Nice clean condition. This phenomenal bestseller changes readers' lives and helps them transform their organizations. In this new edition, the text has been updated and revised throughout to make it even more readable and powerful, and a new section has been added that details the many different ways that people are using this book.
From recent Amazon/GoodReads reviews: "Helps you understand how the way you see people (your perception) can affect the way they behave and become the reality / a self fulling prophecy. Important exercises and examples about interrogating how you contribute to interpersonal conflict."; "Excellent book. Concepts apply at both work and home."; "Good Read on Leadership and how we get in our own way sometimes, especially focused on relations to job and coworkers which touch of family."